1. General
We take the protection of your personal data very seriously and process it in accordance with the GDPR. This document explains what data we collect, why and how we use it, and what rights you have.2. Responsible person
Alpen Lodge 52 Höhenstraße 52, 6274, Aschau im Zillertal Phone: +43 681 81572550 Email: office@alpenlodge52.at3. What data do we collect?
- Technical data: IP address, browser type, time of visit, pages visited, etc., automatically collected by the server when browsing the website.
- Personal data: name, email, telephone (when making a reservation, sending forms or subscribing to a newsletter).
4. Purposes of processing
- Ensuring the operation of the website and analyzing its functionality (basis: legitimate interest).
- Processing reservations and inquiries (basis: fulfillment of a contract).
- Sending news and offers only with your consent.
5. Where the data is stored
Personal data is stored on the secure servers of our hosting provider. They process the data only according to our instructions and within the framework of the data protection agreement.6. Security
Our site uses a secure connection (SSL/TLS), which can be seen by the “https://” prefix and the lock icon in the browser address bar.7. Data storage period
- Log files – for a limited period necessary to ensure security and analysis.
- Contact information – while relevant to fulfill the request, then deleted or anonymized.
- Subscription to the newsletter – until unsubscribed.
8. Your rights
You have the right to:- Request information about stored data;
- Correct or delete data;
- Restrict or completely stop processing data;
- Withdraw your consent (e.g. to the newsletter);
- File a complaint to the data protection supervisory authority.
9. Advertising and newsletters
We only send newsletters with explicit consent. You can unsubscribe from the newsletter at any time – the unsubscribe link is available in each email or upon request.10. Transfer of data to third parties
We do not transfer your personal data to third parties, except in cases:- When required by law or court order;
- When it is necessary for the operation of the site (for example, a hosting provider), but such partners are obliged to maintain confidentiality and not use the data for their own purposes.