Public offer

Public offer

This public offer is an official offer by Alpen Lodge 52 (hereinafter referred to as the “Contractor”) to conclude an agreement for the provision of accommodation services under the terms and conditions set out below. By making a reservation on the website https://alpenlodge52.at, the user (hereinafter referred to as the “Customer”) confirms his/her consent to this offer.

1. Subject of the agreement

The Contractor provides the Customer with short-term accommodation services in apartments, according to the booking conditions, and the Customer undertakes to pay for these services.

2. Booking conditions

  • Reservations are made through the website or using the contact information provided on the website.
  • A confirmation of the reservation is an email or message from the Contractor with the order details.
  • A prepayment may be required to guarantee the reservation. Payment terms are specified when making a reservation.

3. Rights and obligations of the parties

The Contractor undertakes to:
  • Provide the Customer with apartments for use during the specified period;
  • Ensure the appropriate sanitary and technical condition of the accommodation facility;
  • Inform the Customer about the rules of residence and the procedure for canceling the reservation.
The Customer undertakes to:
  • Comply with the rules of residence, not violate public order;
  • Compensate for damage to property;
  • Pay for accommodation services in accordance with the terms of the reservation.

4. Cancellation and modification of reservation

The conditions for cancellation or modification of reservation are specified when making an order. In case of late cancellation, the advance payment may be retained as a penalty.

5. Liability of the parties

The parties are liable for failure to fulfill or improper fulfillment of their obligations in accordance with the current legislation of Austria.

6. Conclusion of the contract

This offer is considered accepted (accepted) from the moment the Customer makes a reservation on the website. The offer has legal force as a signed contract.

7. Final provisions

The Contractor reserves the right to change the terms of the offer without prior notice. All changes come into force from the moment of publication on the website.

8. Contact details

Alpen Lodge 52 Höhenstraße 52, 6274, Aschau im Zillertal Phone: +43 681 81572550 Email: office@alpenlodge52.at